Is it safe for me to use my credit card when I order?
Yes, we have a completely secure merchant account system that automatically checks your credit card number and desposits the money into our bank account without anyone even seeing your credit card number or information. So it's completely secure.
How will my product be shipped?
All orders will be shipped via UPS,FED EX GROUND, DHL.AND SEVERAL TRUCKING FREIGHT COMPANIES. Common carriers include R&L,Sia Watkins ,Red and Yellow Truck Lines
How long will it take to receive my order?
Usually 2 to 10 days depending on where you are located and product being shipped.
What is the cost for shipping?
The cost for shipping and handling is located after the product price for each item. This cost is in addition to the item cost. all shipping costs indicated are for the continental or lower 48 states of the US only. Customers from Hawaii, Alaska,Canada or outside the US should call customer service @ (313) 418-2724 for shipping quote. Some items ship free freight. These items do not have a shipping cost listed after the product price
What is the cost for sales tax?
Only customers in the state of Michigan will be charged sales tax. If you live in Michigan you will be charged state sales tax based on the rate of 6%.
Will I receive a confirmation of my order?
Yes you will be emailed when the product is shipped.
How can I place my order if I experience difficulties with your website?
If you should have any difficulties placing your order online, please give us a
call @ (313) 418-2724 and we will be happy to take your order over the phone.
Do you have distributors outside of the USA? (can you ship outside of the US?)
Answer: At the present time we do not have distributors outside of the US. However, we do ship our products around the world. We would be happy to provide you with a shipping quote and delivery time frame. Simply send an email to firstname.lastname@example.org Include in your email, your full shipping address including your postal code, the item number, and the description of the product. Typically we provide freight quotes the next business day.